This article was suggested to me via an email sent from a reader at a repair facility who read my June column in AIN, Pilots and Mechanics Must Communicate after Critical Maintenance. He thanked me for the link to the NTSB’s recent safety video about misrigged flight controls and indicated he had forwarded it to his manager for inclusion in the company’s training of mechanics.
Of course, I was glad to see that my article was helping to get the NTSB’s safety information to the hangar floor, at least at this particular organization. I thought it was a particularly powerful video because the pilots told a harrowing story of trying to control an aircraft whose controls were not responding as they should and because the mechanic who made the mistake spoke so openly about what occurred. But it got me thinking about the age-old problem of how to get training to the people who need it most when there is no training department. How do you get people to watch safety videos or even read safety bulletins? The NTSB and other organizations, certainly NBAA, AOPA and the FAA, have produced their share of excellent safety materials–many now in video and online format–but producing them and getting them seen are two different things. You can’t produce the information and just hope it will be seen.