Pratt & Whitney Canada is putting customers first at this year’s convention, in particular making some customer-friendly changes to its popular Eagle Service Plan (ESP).
The Canadian engine manufacturer (Booth No. 2704) says engine operators wishing to enroll in its ESP program will no longer have to deal with minimum flying hour requirements as it is waiving the minimum annual requirement “due to the difficult global economic conditions.” Raffaele Virgili, vice president of customer service, said, “Eliminating the annual minimum-hour requirement makes our ‘pay-by-the-hour’ plan more accessible and attractive to a wider base of operators.”
The ESP program offers P&WC engine operators a range of maintenance coverage, depending on the level selected–Gold, Silver, Gold Lite and Silver Lite. Basic coverage includes both parts and shop labor for scheduled engine overhaul/refurbishment and hot-section inspection.
More In Engines
