FBO Survey: The Americas | Aviation International News

FBO Survey: The Americas

AIN readers rate flight support facilities

By Matt Thurber • Editor-in-Chief

October 14, 2009

Each year NBAA Convention News’ sister publication Aviation International News’ conducts a survey of readers who use FBOs and asks them to rate facilities in four key categories: line service, passenger amenities; pilot amenities and services; and facilities, using a one to 10 scale. For the 2009 survey, AIN invited 14,687 subscribers to participate and received 2,661 properly completed survey returns for a return rate of 18.1 percent. Readers rated a total of 41,098 facilities worldwide, averaging roughly 15 FBOs per respondent.

All of the FBOs in the survey’s top 10 list represent the cream of the crop, those rated the best by AIN’s readers and frequent FBO visitors. Many of these FBOs are here exibiting on the Convention center floor, providing an opportunity for NBAAers to get to know more about them.

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