Avionics
Honeywell sets new grades with STAAR
Honeywell Aerospace’s business and regional aircraft authorized service centers are to be graded under a new Service Target Authorization Approval Rating (

Honeywell Aerospace’s business and regional aircraft authorized service centers are to be graded under a new Service Target Authorization Approval Rating (STAAR) program. This will set performance standards for service center authorization and the quarterly performance metrics required to achieve a STAAR designation.

“The STAAR program is based on feedback from our operators and service centers and on benchmarking studies of the automotive and aviation service industries,” said Jeffrey Johnston, Honeywell’s director of propulsion systems customer and product support. “The program establishes 13 key performance standards that service centers must meet to become part of the Honeywell authorized network and introduces a higher set of expectations that must be met to achieve a STAAR designation.”