Aircraft
Product Support Survey Part 1: Aircraft
Embraer and Mitsubishi retain the tops spots in their respective categories.
Embraer Executive Jets was rated tops in the combined overall average ratings of newer and older business jets in the 2017 AIN Product Support Survey, with the same 8.4 rating (out of 10) that the company received last year. (Photo: Embraer Executive Jets)
Embraer Executive Jets was rated tops in the combined overall average ratings of newer and older business jets in the 2017 AIN Product Support Survey, with the same 8.4 rating (out of 10) that the company received last year. (Photo: Embraer Executive Jets)

AIN 2017 Product Support Survey - Part 1: Aircraft

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In the 2017 AIN Product Support Survey, readers of this magazine again rated Embraer tops in the combined overall average ratings of newer and older business aircraft, with the same 8.4 rating the company received last year. Gulfstream, which for many years held the top rating, saw a 0.1 improvement in its rating for large-cabin jets over last year, to 8.3 and second place.

In a move up for Bombardier, the company’s Globals climbed 0.2 to achieve an 8.1 rating, tied for third place with Dassault and up from the Globals’ fourth place last year. Last year Dassault tied for second place with Gulfstream’s large-cabin and midsize jets.

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