Since 2018, the FAA has experienced “mixed progress” in meeting milestones in its ongoing effort to modernize air traffic management, known as the Next Generation Air Transportation System (NextGen), according to a new report from the Goverment Accountability Office (GAO). “This mixed progress has slowed FAA's NextGen efforts...to improve the safety and efficiency of air travel and address growing congestion in the national airspace.”
For example, the GAO commends the FAA for beating its milestone date for deploying more reliable digital communication services at ATC towers. However, the agency did not deploy initial services to all 20 facilities serving en route flights by its September 2021 milestone. As of August, the FAA still has not completed the deployment of those services at eight en route facilities. But the GAO concedes that the “pandemic played a large part in missed milestones.”