Air Methods has inaugurated its new national dispatch center in Omaha, Nebraska, with a ribbon-cutting ceremony held on May 15. Now the largest aeromedical dispatch center in the U.S., the facility consolidates the operations of 225 AirCom and Direct Patient Logistics team members. Together, they provide continuous dispatch and coordination support for more than 300 air ambulance helicopters and airplanes across the U.S. as well as patient transfer services for large healthcare systems.
The event was attended by Air Methods’ leadership, local officials, and team members. Omaha city councilmember Don Rowe and Air Methods CEO Rob Hamilton were among the speakers recognizing the behind-the-scenes role of dispatch teams in life-saving operations. Hamilton emphasized the importance of the dispatchers, calling them “the first point of contact in the thousands of transports we support every month.”
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