Maintenance and Modifications
AMAC Refines the Art of Rapid Aircraft-on-ground Response
Planning and skilled personnel can reduce downtime for grounded jets
AMAC Aerospace Istanbul
AMAC Aerospace dispatches GoTeam technicians from its facility in Istanbul, Turkey, to support customers with grounded business jets in remote locations.

AMAC Aerospace’s significant investment in its aircraft-on-ground (AOG) response capability appears to have been validated by the service it provides to operators of Dassault Falcon jets. As an authorized service center for the French manufacturer, the company’s maintenance, repair, and overhaul facility in Istanbul, Turkey, now deals with at least two or three incidents each month, but has been known to launch two responses on the same day.

Dassault’s agreement with AMAC requires it to be able to have its AOG “GoTeam” respond within two hours of an operator requesting help. Within this time, it has to be able to give the clients details of the support plan and when technicians will get to the grounded aircraft, so that the operator has reassurance as to when they will be flying again.