Expert Opinion
AINsight: Hidden Cost of Losing a Senior Maintenance Technician
Costs to replace a critical flight department employee can easily be in the six-figure range
Dassault technicians
© Dassault

It started as a normal morning in the flight department—until a senior maintenance technician handed in their resignation. The news spread like wildfire.

“Why are they leaving?” whispered one technician. “More money? A better schedule? Is it our culture?” asked another.

Sheryl Barden
AIN Contributor
About the author

Sheryl Barden, CAM, is CEO of Aviation Personnel International, the longest-running recruiting and HR consulting firm dedicated to business aviation. A recognized thought leader on workforce and leadership issues, she is an NBAA CAM Fellow, past member of NBAA’s board of directors and advisory council, and recipient of NBAA’s John P. “Jack” Doswell Award for lifetime achievement and service to business aviation.

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