Expert Opinion
AINsight: Two Skills That Make or Break Aviation Leaders
Managerial courage and emotional intelligence help create a culture where employees feel valued
emotional intelligence
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Have you ever left a job because the leader you worked for avoided tough decisions? Maybe they did so because they hoped problems would vanish, or they lacked the emotional insight or confidence to make tough decisions, which might have ended up creating a toxic culture. After all, both issues fuel low morale and resentment.

On that note, you’ve likely heard the phrase, “People don’t leave jobs; they leave their leaders.” So the question is, what separates good aviation leaders from great ones?

Sheryl Barden
AIN Contributor
About the author

Sheryl Barden, CAM, is CEO of Aviation Personnel International, the longest-running recruiting and HR consulting firm dedicated to business aviation. A recognized thought leader on workforce and leadership issues, she is an NBAA CAM Fellow, past member of NBAA’s board of directors and advisory council, and recipient of NBAA’s John P. “Jack” Doswell Award for lifetime achievement and service to business aviation.

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