ATC
FCG OPS Adds Real-time Monitoring to Flight Services
Upgrades will be rolled out through the company's trip-support network

European trip support provider FCG OPS has issued a new update to its air traffic operation management (ATOM) IT platform, linking the company's operational control center and supported ground handlers. First introduced in 2015, ATOM integrated FCG's enterprise resource planning, customer relationship management, flight operations, reporting, and business analysis into one package that can monitor requested services such as fuel orders, ground handling, crew and passenger transport, and flight or landing permits.

The new functionality builds on that capability, providing users with real-time updates to details such as aircraft readiness, crew and passenger locations, catering delivery, fueling schedules, and de-icing application.

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