Maintenance and Modifications
AIN Product Support Survey 2024 - Aircraft
Bombardier rises to the top of product support rankings
bombardier Global in front of hangar.
© Bombardier

AIN’s product support survey for 2024 saw Bombardier rise to the top of all manufacturers with a full point improvement from 2023, when it ranked last in the business jet sector with a score of 7.6. The company’s 8.6 rating this year resulted from a strong showing in several categories, including a tie for first place with Dassault in warranty fulfillment with a score of 9.0.

Also seeing gains in support rankings in 2024 were Embraer and Dassault, with each improving by 0.4 points in the overall average from 2023. Both had strong service center ratings, reflecting their concerted effort to grow support capacity.