Air ambulance provider AirCare1 received recognition for its safety management system (SMS) under the FAA voluntary program. The Phoenix-based organization called safety risk management a cornerstone of its operations and said it chose to implement the voluntary program—ahead of the Part 135 mandate—to demonstrate that commitment to safety risk management.
FAA acceptance followed a 16-month evaluation period of AirCare1’s safety practices. During the process, the company demonstrated the four pillars of its SMS program: AirCare1 defined its safety objectives and employee responsibilities surrounding safety risk management; demonstrated its safety risk management by identifying hazards and analyzing risk factors to make improvements to flight operations; demonstrated the effectiveness of safety risk controls through consistent data collection and analysis; and showed how staff are trained in safety risk management and invited to communicate safety concerns openly.
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