Bombardier Expands its Smart Services Cost-per-flight-hour Program | Aviation International News

Maintenance and Modifications

Bombardier Expands Smart Services Cost-per-hour Program

New level of coverage comes at a flat, fixed rate

Smart Services Elite applies to all Global and Challenger models — Smart Services Elite offers fixed yearly rate increases for new and in-service Challenger and Global series aircraft. (Image: Bombardier)

By Gregory Polek • Senior Editor

October 3, 2023

Bombardier has expanded its cost-per-flight-hour offerings with the introduction of a new level of its Smart Services program that includes scheduled and unscheduled maintenance cost coverage on major parts such as aircraft system components and landing gear overhaul. Called Smart Services Elite, the offering includes parts shipping, technical publications, technical support, a guaranteed flight-hour rate throughout the term, and mobile response team (MRT) coverage. Smart Services Elite also encompasses select maintenance options on previous cost-per-flight-hour programs, making it what Bombardier calls its most complete maintenance cost coverage program.

Bombardier calls the new program “essentially inflation proof” due to its flat, fixed yearly rate. Meanwhile, new aircraft owners can add the coverage at the time of purchase to simplify the ownership process.

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