Product Support Survey 2021, Part 2: Flight Deck Avionics, Cabin Management Systems and Airborne Connectivity

Garmin is once again the Overall Average leader in the Flight Deck Avionics segment in AIN’s 2021 Product Support Survey

By Jerry Siebenmark • Senior Editor

September 1, 2021

Product Support Survey 2021, Part 2: Flight Deck Avionics, Cabin Management Systems and Airborne Connectivity

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Garmin is once again the Overall Average leader in the Flight Deck Avionics segment in AIN’s 2021 Product Support Survey, with readers giving the Olathe, Kansas-based avionics manufacturer a rating of 8.6, followed closely by second-place finisher Collins Aerospace’s rating of 8.3 and Honeywell’s 8.1 rating. Universal Avionics’ 8.2 rating, a 0.1 decrease from last year, is broken out separately as the number of responses fell just below our threshold for comparison with the other OEMs.

In the Cabin Management Systems (CMS) segment, Honeywell led with an Overall Average rating of 8.3, with a tie for second place between Collins and Gulfstream Cabin Management, each of which received an Overall Average rating of 7.9—a 0.1 increase for Collins but a 0.4 decline for Gulfstream. New to this year’s CMS listing is Cessna/Beechcraft Cabin Management, which earned a 7.8 Overall Average for a third-place finish, ahead of Lufthansa Technik at a rating of 7.4.

The rest of this article continues for AIN Members with the full report, analysis and background. The rest of this article continues for AIN Members with the full report, analysis and background. The rest of this article continues for AIN Members with the full report, analysis and background. The rest of this article continues for AIN Members with the full report, analysis and background. The rest of this article continues for AIN Members with the full report, analysis and background.

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