NBAA Webinar Focuses On Saying ‘No’ | Aviation International News

NBAA Webinar Focuses On Saying ‘No’

One of the tenants of business aviation is its versatility and flexibility, but what happens when you can’t go?

By Stuart “Kipp” Lau • Contributor - Safety

November 17, 2020

One of the tenets of business aviation is its versatility and flexibility, but what happens when you can’t go? The owner or principal of business aviation aircraft are typically both “hard-chargers” and highly successful, so telling a passenger that the flight is delayed or canceled is difficult. To explore how best to break the difficult news, manage expectations, and explore sensible options, NBAA recently hosted a webinar entitled “Making Tough Calls in the Interest of Safety.”

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