Aircraft
Product Support Survey 2016, Part 1: Aircraft
Embraer leads for jets, Mitsubishi remains in top turboprop spot
A maintenance technician at Embraer Executive Jet's Sorocaba, Brazil service center services the landing gear on a Legacy 650. (Photo: Embraer)
A maintenance technician at Embraer Executive Jet's Sorocaba, Brazil service center services the landing gear on a Legacy 650. (Photo: Embraer)

AIN 2016 Product Support Survey - Part 1: Aircraft

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Readers responding to AIN’s 2016 Product Support Survey rank Embraer at the top, with the highest combined overall average (8.4 out of a possible 10) for newer and older aircraft. Dassault Falcon and Gulfstream (both midsize- and large-cabin jets) tie for second place at 8.2. In third place this year is Bombardier’s Challenger series at 8.1, up 0.1 but matching last year’s third-place finish.

Two manufacturers tied for fourth place, both with a 7.9 rating, up 0.2 from last year, and these are Bombardier’s Globals and Textron Aviation’s Citations. Bombardier’s Learjet support climbed to a 7.8 rating, up from last year’s 7.7, leaving it with a fifth-place ranking.

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