Maintenance and Modifications
Textron Aviation Launches 1Call for Immediate Support
Team oversees every step of a maintenance event using displays that tracks calls, air response aircraft and mobile service units through issue resolution.
With technical support services available 24/7, Textron Aviation’s 1Call team oversees every step of an unscheduled maintenance event using displays that tracks calls, air response aircraft and mobile service units through issue resolution. The team is based at the Textron Aviation Service Center at Wichita Dwight D. Eisenhower National Airport. (Photo: Textron Aviation)
With technical support services available 24/7, Textron Aviation’s 1Call team oversees every step of an unscheduled maintenance event using displays that tracks calls, air response aircraft and mobile service units through issue resolution. The team is based at the Textron Aviation Service Center at Wichita Dwight D. Eisenhower National Airport. (Photo: Textron Aviation)

Textron Aviation bolstered its customer service offering with the launch today of 1Call, which provides a single point of contact for Beechcraft, Cessna Citation and Hawker customers during unscheduled maintenance events, including AOG situations. Customers can access the dedicated 1Call team, which is based at the Textron Aviation Service Center at Wichita Dwight D. Eisenhower National Airport, by dialing (316) 517-2090.