Aircraft
Product Support Survey 2011 Part 1: Aircraft
Gulfstream once again holds the number one slot for jets. Hawker Beechcraft takes the top spot among new turboprops.

Product Support Survey 2011 Part 1: Aircraft

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In the perennial effort to keep customers so happy with their aircraft that they stay with the brand when they move up, original equipment manufacturers (OEMs) have to spend enormous resources on post-delivery support. Every year, the OEMs’ product support organizations grow in sophistication and capability, and the march of technology allows OEMs to be more proactive than ever to solve customer problems.


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