Maintenance and Modifications
Gulfstream again ranks No.1 in product support
The 2008 Product Support Survey conducted by Aviation International News revealed some interesting changes from last year, but once again Gulfstream rated

The 2008 Product Support Survey conducted by Aviation International News revealed some interesting changes from last year, but once again Gulfstream rated highest overall, snagging the top spot in the survey for the sixth time in a row. In second place this year was Cessna, followed by Dassault Falcon in third place.

For this year’s survey, AIN (a sister publication of NBAA Convention News) invited 13,552 subscribers to rate the service and support they receive from manufacturer product support operations and from factory-authorized independent service centers for new jets as well as those older than 10 years. Ratings spanned from one (inadequate) to 10 (excellent) and included the following nine categories:

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