Boeing’s Commercial Aviation Services (CAS) division is gaining ground in its strategy to deliver services for the entire lifetime of the aircraft that it manufactures. The airframer has for a long time offered services beyond just manufacturing airplanes and that strategy has accelerated since CAS president Lou Mancini joined the group in 2002. Boeing has made strategic acquisitions, including its largest ever, the $2 billion purchase of parts distributor Aviall in 2006, as well as the $1.5 billion purchase of navigation data provider Jeppesen in 2000. More recently, Boeing has consolidated all of its non-manufacturing functions under CAS’s four services divisions–Material Services, Fleet Services, Flight Services and Information Services–in a bid to be more customer-driven.
Airlines can buy any of these services separately or spend the time and money to create them on their own or source services from third parties. But Boeing hopes that airlines will find advantage in one-stop shopping and efficiency improvements by having all of these services integrated by one provider.
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