Training and Workforce
Boeing Exec Shares Crisis Leadership Lessons
Fundamental leadership principles include dependability and integrity under pressure
Mark Fava - Boeing
Mark Fava, Boeing v-p and organization designation authorization ombudsperson, spoke at the NATA Air Charter Summit in May. © Jessica Reed/AIN

When Boeing v-p and organization designation authorization (ODA) ombudsperson Mark Fava stood before aviation professionals at the NATA Air Charter Summit on Thursday, he delivered a stark reminder about leadership in an industry where failure isn’t just costly—it can also be catastrophic.

As an admiral’s aide, “I’m always watching the admiral, but people are always watching me,” Fava told the audience, drawing from experiences that would shape his approach to crisis management from 9/11 to Boeing’s recent challenges.

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