
The helicopter emergency medical services (HEMS) industry is tough and getting tougher with proposed new restrictions on patient billing, pilot and mechanic shortage woes, and the overall expense of operating helicopters continually rising. But Shreveport, Louisiana-based Metro Aviation (Booth 3624), which is celebrating 38 years in the helicopter transportation business, has managed to thrive in this environment through carefully controlled growth and diversification.
As a HEMS provider, Metro Aviation operates more than 140 aircraft for approximately 35 customers across the country. As a completions center, the company holds more than 30 Supplemental Type Certificates (STC) and completes about 35 aircraft each year for U.S. customers and global clients. As a facility called Helicopter Flight Training Center (HFTC), Metro provides pilot training and check rides in level D full-motion simulators, plus technician and air medical communication specialist training.