Maintenance and Modifications
Gulfstream Steps Up Investment in Customer Support
New customer support leader Lor Izzard is building on earlier improvements
Gulfstream Aerospace customer support
Gulfstream Aerospace is continuing to enhance its customer support capability to meet the needs of a growing fleet of business aircraft worldwide.

Gulfstream Aerospace is capitalizing on what it views as one of the most significant customer support investments in its 67-year history. The expansion and modernization of its maintenance, repair, and overhaul (MRO) facilities, as well as parts availability, airborne logistics, and expansive employee training, is being prioritized to support its more than 3,300 aircraft in service as the fleet continues to grow.

During 2024, Gulfstream added a repair and overhaul facility at Alliance Airport in the Dallas-Fort Worth area, as well as opened its newest 225,000-sq-ft service center in Mesa, Arizona. It also recruited several hundred more customer support staff worldwide and expanded its Savannah service center East building by more than 160,000 sq ft.

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