MedAire's Peer Support Brings a New Era for Flight Crew Wellbeing | Aviation International News

NBAA-BACE 2024

Training and Workforce

MedAire's Mental Health Peer Support Offers Options

Under MedAire's Peer-to-Peer program, volunteers provide real-time support globally.

MedAire — MedAire’s peer support network offers flight crews real-time emotional support.

By Amy Wilder • Writer

October 20, 2024

Global medical and safety services provider MedAire is building a peer-to-peer support network for flight crews with OdiliaClark. MedAire announced the partnership in May on the heels of the FAA's announcement of new mental health guidelines that the agency published this spring.

The peer-to-peer support option is available to flight crew members whose employers contract with the company. Volunteers provide real-time support globally for needs ranging from someone who doesn’t have anyone to vent to and simply needs a sympathetic ear, to someone who may have dealt with an onboard medical emergency and needs emotional and mental support in the aftermath, or someone who may have landed far from home and received bad news on arrival.

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