Training and Workforce
NBAA Rolling Out Customer Service Certificate Program
Program entails eight self-paced, on-demand learning modules

NBAA has teamed up with ServiceElements International (SEI) to offer a Business Aviation Customer Service Certificate program designed to provide training and enhance the professionalism of customer service specialists in the industry.

The program involves eight self-paced, on-demand learning modules with knowledge checks and a final assessment. Upon completion, professionals receive the NBAA Business Aviation Customer Service Certificate, which is valid indefinitely, and they also earn Certified Aviation Manager credit.

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