Maintenance and Modifications
Jets MRO Improves Service by Minimizing Tech Turnover
The Dallas-based maintenance shop has become a desirable workplace
Jets MRO Dallas
The Jets MRO team is engaged with the success of the company, not only through benefits and profit sharing but also through leadership's regular sharing of company financials.

The shortage of mechanics isn’t the cause of work delays and late deliveries of business jets from maintenance shops, according to Jets MRO founder and CEO Suresh Narayanan. High turnover of mechanics is to blame, and when he launched Jets MRO a key goal was tackling the turnover problem.

Narayanan used to operate fleets of business aircraft and thus gained insight into the effects of high turnover. “When I was an aircraft operator, we dug into why our aircraft were coming out of maintenance so late and over budget,” he explained. “We found out it was not due to the mechanic shortage, but an industry issue with retaining mechanics within these maintenance businesses. The most eye-opening part was learning that mechanics’ turnover rates were not being discussed, which ranged from 30% to 70%!”

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