Hanneke Weitering is a writer and editor with AIN covering advanced air mobility and new flight technologies. She became an aviation journalist and joined the AIN team in the summer of 2022 after reporting on spaceflight and astronomy for six years at Space.com. After earning a bachelor’s degree in physics from the University of Tennessee, Knoxville, she moved to New York City to pursue a master’s degree in science, health, and environmental reporting at New York University&#039;s Arthur L. Carter Journalism Institute. After spending several years in the Pacific Northwest, she has returned to the Knoxville area.

Science & Technology Editor

Hanneke Weitering

Ambry Hill Technologies says it has begun using artificial intelligence (AI) to process requests for quotes on its VistaQuote software platform.&nbsp;
VistaQuote is a cloud-based request-for-quote (RFQ) management solution that provides users in the aviation aftermarket—such as companies that offer maintenance, repair, and overhaul (MRO) services—with a consolidated and organized view of all incoming RFQs. Buyers can submit RFQs to potential suppliers in different ways; they might make a phone call in response to an advertisement, send direct messages through an inventory listing service subscription, or send emails directly to suppliers.&nbsp;
Ambry Hill launched <a href="https://www.ainonline.com/aviation-news/business-aviation/2022-10-05/duncan-aviation-adopts-vistaquote-rfq-management">VistaQuote</a> three years ago to help suppliers consolidate and manage RFQs on a single platform, regardless of the marketplace or message source. According to Ambry Hill, this service “eliminated the labor-intensive process of manually copying information from a traditional RFQ email inbox over to a separate quoting system.”&nbsp;
While VistaQuote has helped to automate and speed up the processing of marketplace and listing service RFQs, it hasn’t been able to understand and process ordinary emails written by people seeking information on availability and pricing—until now. Using AI, VistaQuote now automatically extracts key information from those emails and uses that information to trigger automated tasks, like checking inventory availability, dispatching the request to an appropriate salesperson, or executing an export compliance check using third-party databases, according to Ambry Hill.
“VistaQuote already had the ability to auto-quote RFQs based on a feature-rich selection of customizable parameters,” said Cole Davisson, v-p of software innovation at Ambry Hill Technologies. “Now imagine pairing the auto-quoting with our AI recognition of human-typed RFQ emails. This exciting combination of AI and auto-quoting means that RFQ emails are recognized, interpreted, have the data extracted, are made into an RFQ within VistaQuote, and within seconds the customer will receive a quote without a human shepherding it throughout the entire process.”

News and issues about aviation maintenance, repair and overhaul (MRO), covering all segments of the aviation industry; and modifications for aircraft and engines. Subjects include product support of aircraft, engines and avionics, MRO company mergers, acquisitions, announcements and personnel, Airworthiness Directives, Supplemental Type Certificate approvals and other topics.

VistaQuote Uses Artificial Intelligence to Process Email Requests for Quotes

Using artificial intelligence, VistaQuote can now process requests for quotes submitted via email. 

VistaQuote Now Uses AI To Process Quote Requests

2024 Corporate Aviation Leadership Summit

Matt Thurber

News and issues relating to business, corporate and private aviation, primarily regarding turbine-engine-powered airplanes and helicopters. Subjects include aircraft, engines, maintenance, operations, personnel, acquisitions, accidents, safety, security, and training.

Essential news and analysis on the defense aerospace business. Your trusted source for new and ongoing programs and requirements in military aircraft (manned and unmanned), engines, avionics, weapons and associated systems, including ground-based air defense.

Panel participants included Boeing, Gulfstream Aerospace, and West Star Aviation

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News and developments about everything that goes into the cabin of an aircraft, from floor coverings to headliners, with a special emphasis on in-flight entertainment, communications and other electronics for passengers. If it is in the cabin of an aircraft, it’s covered here.

What began 22 years ago as a Caravan project is now a busy multimillion-dollar business

Building Interiors at Yingling Aviation

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Executives share their experience with system

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News about bills, laws, regulations and other governmental decisions affecting aviation and aerospace. Topics include FAA re-authorizations, taxes on fuel and aviation activities, environmental legislation, ICAO decisions, governmental mediation of labor conflicts and World Trade Organization disputes and decisions.

More In Maintenance and Modifications

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