Maintenance and Modifications
Airbus Revamps HCare Support and Services Portfolio
The overhaul also includes a new cost-sharing approach to fund for certain upgrades of legacy models, such as H120 avionics.

Airbus Helicopters (Booth 7750, Static S19) is revamping its HCare customer support program to be more flexible and customizable, the French rotorcraft manufacturer announced today at Heli-Expo 2022. “Customers told us that they did not like the one-size-fits-all approach," said Christoph Zammert, the company’s executive v-p of customer support and services. “The HCare Smart and HCare Infinite programs were perceived as too rigid, too complex, and not very understandable. So we have reshuffled and repackaged HCare to make sure it is as flexible as possible.”