Maintenance and Modifications
App Improves Traxxall User Experience
Traxxall's maintenance-tracking software offers new ways to access information through its mobile app.
The Traxxall 360 mobile app. (Image: Traxxall)
The Traxxall 360 mobile app. (Image: Traxxall)

While maintenance-tracking software Traxxall was available on a mobile app, the user experience and functionality was not the same as the desktop software. Last year, Traxxall redesigned the app so that it replicates the desktop experience, and since then users have rapidly transitioned to the new Traxxall 360 app, which was introduced last March.

“We’ve been tracking app usage,” said Traxxall president Mark Steinbeck. Since shutting down the old app, which had about 250 users, the new app now has more than 4,000 active users, which is about 35 percent of the overall Traxxall user base. “It’s been well received,” he said. “We want everything on our tablets and phones. The pandemic helped spark some of that.”