Maintenance and Modifications
Textron Heightens Emphasis on Parts, Service Technology
Textron Aviation has revamped its parts operation and will introduce new technology that’s expected to minimize maintenance downtime.
A revamping of Textron Aviation's parts operations includes increasing parts availability, pricing and timely delivery. (Photo: Textron Aviation)
A revamping of Textron Aviation's parts operations includes increasing parts availability, pricing and timely delivery. (Photo: Textron Aviation)

In an effort to bolster its customer support, Textron Aviation has been on a path this year to revamp its parts operation and introduce new technology that’s expected to minimize maintenance downtime on its newest Citations and turboprops, the Wichita airframer announced on the eve of NBAA-BACE. Brad Thress, who earlier this year moved from engineering to lead parts, programs, and flight operations as senior v-p , told AIN he is focusing on three priorities: parts availability, pricing, and timely delivery. “I like to say that our priorities are basically the three basic things you need to sell a part,” he added.