Maintenance and Modifications
OEMs, MROs Respond to Mobile Scheduled Mx Demand
Aircraft OEMs and MROs try to balance mobile service demands for AOG with light mx service requests.

A dozen years ago, Cessna Aircraft Co. launched its first mobile service unit (MSU) to provide emergency maintenance service to its Citation jet customers whose aircraft broke down away from their home base or a Citation Service Center. “We wanted to think about how we could bring service to them more effectively,” said Kriya Shortt, senior v-p of customer service for the Cessna brand’s parent, Textron Aviation. “It’s really the genesis for why we got into the business.”