Mark Huber is an aviation industry veteran who has worked in the flight training, aircraft sales, aircraft component, and airport development businesses. He has flight time in more than 50 different and diverse aircraft, including helicopters, aerobatic aircraft, vintage warbirds, jet fighters, business jets and turboprops, and transport-category aircraft. He has jumped out of several of these—on purpose—with a parachute. His defense and aviation journalism has been published in a variety of national and international periodicals.

Contributor

Mark Huber

Flightdocs (Booth No. 3735) has formed a new “customer success” team and strategy charged with on-boarding and training customers. Flightdocs provides mission-critical, cloud-based aviation maintenance, compliance, and inventory management software as a service (SaaS) solutions that enable aircraft owners track and manage aircraft maintenance and compliance and control costs.

 


Customers&nbsp;include Fortune 1000 companies, Part 135 operators, air ambulance companies, and fractional providers. The Bonita Springs, Fla.-based company has been in business for 15 years. “At the same time we are experiencing rapid growth, we are proactively taking steps to ensure that we can continue to improve and deliver a flawless customer experience,” said company president Greg Heine.&nbsp;

 


Steve Tubbs will lead the new team as director of customer success. “My team’s charge is to ensure that our operators fully leverage the potential of Flightdocs Enterprise&nbsp;so that they are as efficient, productive, and successful as possible,” he said.&nbsp;

News and issues about aviation maintenance, repair and overhaul (MRO), covering all segments of the aviation industry; and modifications for aircraft and engines. Subjects include product support of aircraft, engines and avionics, MRO company mergers, acquisitions, announcements and personnel, Airworthiness Directives, Supplemental Type Certificate approvals and other topics.

Flightdocs Rx For Success

Flightdocs deploys new customer team. 

2024 Corporate Aviation Leadership Summit

Matt Thurber

News and issues relating to business, corporate and private aviation, primarily regarding turbine-engine-powered airplanes and helicopters. Subjects include aircraft, engines, maintenance, operations, personnel, acquisitions, accidents, safety, security, and training.

Purchase enables company to offer retail aircraft maintenance services in U.S. Southwest

Pinnacle Aviation Buys Mx Provider Aviation One

Work involved major disassembly of the airframe

ExecuJet MRO Completes 120-month Check on Legacy 500 

Extension goes to six years or 4,000 flight hours, whichever is first

Hartzell Lengthens Warranty on Props for Raisbeck King Airs

Curt Epstein

New developments at FBOs including regulations and noise issues; legal disputes; openings, acquisitions and mergers.

The addition will support Flightstar’s MRO growth

Illinois MRO/FBO Flightstar Expands with New Hangar

Combines component repair and overhaul and parts services companies

Jet Parts, DAS Aviation Merger To Improve Efficiency

Amy Wilder

News and issues relating to the aerospace industry that are related to the science, engineering and business of flight in space involving civil, industrial and military applications, and similar topics related to flight in the atmosphere of the Earth that are not covered more directly by other AINonline subject channels. In other words, both astronautical and aeronautical subjects, except for those aeronautical topics that are specifically covered elsewhere on this website.

Installation supports ISR and law enforcement missions

SEA Adds Mission Console and Sensor Mount for Caravan

Charles Alcock

News and developments about airplanes, helicopters and unmanned air vehicles used in all varieties of operations, including airlines, military, business, commercial, general aviation and private.

News about simulators and training procedures, as well as workforce.

NBAA-BACE 2018

More In Maintenance and Modifications

Pinnacle Aviation Buys Mx Provider Aviation One

Purchase enables company to offer retail aircraft maintenance services in U.S. Southwest

ExecuJet MRO Completes 120-month Check on Legacy 500

Work involved major disassembly of the airframe

Hartzell Lengthens Warranty on Props for Raisbeck King Airs

Extension goes to six years or 4,000 flight hours, whichever is first

Illinois MRO/FBO Flightstar Expands with New Hangar

The addition will support Flightstar’s MRO growth

Jet Parts, DAS Aviation Merger To Improve Efficiency

Combines component repair and overhaul and parts services companies

SEA Adds Mission Console and Sensor Mount for Caravan

Installation supports ISR and law enforcement missions

Gulfstream Steps Up Investment in Customer Support

New customer support leader Lor Izzard is building on earlier improvements

Back on the Plate, Pre-buys Still Face Post-covid Challenges

Industry experts caution on the need for a full pre-buy and one that is carefully laid out

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