Maintenance and Modifications
Textron Aviation Customer Portal Simplifies Maintenance Support
The customer portal is rolling out for all customers this year, and provides visibility into maintenance events at Textron Aviation service centers.

Textron Aviation’s new web-based customer portal is rolling out in phases this year for all customers, enabling them to monitor progress and manage maintenance on their aircraft during visits to the OEM's 19 factory-owned service centers. So far, more than 500 operators have signed up for the portal since it went live a few months ago.

Owners, operators and directors of maintenance can access the customer portal via web browsers running on any computer or mobile device. The portal allows them to initiate a service request, track maintenance events, order parts, review and approve maintenance tasks, view invoice history and pay for services.