Kerry Lynch stepped into the role of editor of the&nbsp;Aviation International News&nbsp;monthly magazine in May 2022 after serving with&nbsp;AIN&nbsp;for eight years. She joined&nbsp;AIN&nbsp;in December 2014 as a senior editor covering Washington and business aviation news. She has also served on Convention News teams, including as editor of&nbsp;HAI Convention News. Lynch previously spent 25 years with Aviation Week. During her time there, she reported for and later steered&nbsp;The Weekly of Business Aviation, oversaw business aviation content on the&nbsp;Aviation Week Intelligence Network, served on the&nbsp;Show News&nbsp;staff, and held roles as the Washington columnist for&nbsp;Business &amp; Commercial Aviation&nbsp;and&nbsp;Overhaul &amp; Maintenance&nbsp;monthly magazines. In 2021 she was honored with the National Business Aviation Association Platinum Wing Award for lifetime achievement in journalism and was the 2004 recipient of the National Air Transportation Association’s Aviation Journalism Excellence Award. She also has been a recipient of an Aerospace Media Award for business aviation (2022) and NBAA Gold Wing Award (2003, 2024). Lynch graduated from The Ohio State University with a bachelor of arts in journalism.

Editor, AIN monthly magazine

Kerry Lynch

Bombardier Business Aircraft is reorganizing its leadership team to strengthen its focus on customer service, the company announced today. Leading this effort is Jean-Christophe Gallagher, who takes the position of v-p and general manager of customer experience. Gallagher, who will report directly to Bombardier Business Aircraft president David Coleal, has served with Bombardier since 2002 and most recently was v-p of strategy, marketing and innovation. He will be responsible for overall customer experience, as well as expansion of the company’s aftermarket business.

 


Reporting to Gallagher will be Andy Nureddin, v-p of customer support and training. Nureddin, who Bombardier said has been the “long-time face of customer service” at Bombardier Business Aircraft, will oversee all aspects of customer support, including warranty administration, field support, customer care, technical publications and technical services. In addition, Nureddin will be responsible for the company's business aircraft training centers.

 


"Our customers are at the heart of everything we do, and these changes will allow us to maintain a sharper focus on their needs and further enhance our overall services offering," Gallagher said.

 


Also, Bombardier named Peter Likoray as senior v-p of its newly combined sales and marketing organizations. Likoray, who continues to report to Coleal, had been senior v-p of sales.

Bombardier Realigns Bizjet Customer Service Leadership

Jean-Christophe Gallagher and Andy Nureddin to head up customer experience and support efforts, while Peter Likoray takes helm of sales, marketing.

2024 Corporate Aviation Leadership Summit

AIN Products

SUBSCRIPTIONS

RESOURCES

ABOUT AIN