Maintenance and Modifications
Gulfstream, Mitsubishi Tops in Product Support Survey

AIN readers again chose Gulfstream’s large-cabin jets as tops in business jet aftermarket service for newer and older aircraft combined, with an 8.3 overall average. In the 2013 Product Support Survey, Embraer took second place with a rating of 8.2, followed by Bombardier Learjet at 7.9, leapfrogging Cessna, which fell to fourth place this year with an average score of 7.8. Mid-cabin Gulfstreams, Bombardier Challenger, Bombardier Global, Dassault Falcon and Hawker Beechcraft, in this order, rounded out the rest of the jet category.