Maintenance and Modifications
Bombardier Touts Improved Bizjet Support at M&O

“It’s true we may have been a bit complacent; we were maybe arrogant,” Eric Martel, president of Bombardier customer services and specialized and amphibious aircraft, said of his company’s past attitude to business-jet product support on Monday at the 2012 Bombardier Maintenance & Operations (M&O) Conference for the Learjet, Challenger and Global in Montréal, Québec.