Expert Opinion
AIN Blog: Torqued: DOT Must Abandon Band-Aid Approach To Fix System Breakdown
The DOT must acknowledge–and address–the FAA's role in creating delays.

You would think that by now JetBlue would have learned its lesson from the February snowstorm of 2007. After all, how many airlines have the distinction of prompting a rulemaking barring them from holding passengers hostage for more than three hours or face fines up to $27,500 per passenger?

While a number of airlines kept passengers locked up for hours, one JetBlue flight to Aruba made the airline the poster child for airline indifference to intolerable cabin conditions, holding passengers on the tarmac at Hartford International Airport for more than 10 hours. Passengers have gotten used to a lot of discomfort courtesy of the airlines. But hours and hours of no working toilets with a full flight? There’s no excuse–for the airline, the FAA or the airport.

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John Goglia
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About the author

With more than 40 years experience in the aviation industry, The Honorable John Goglia, was the first and only Airframe and Powerplant mechanic to receive a presidential appointment to the National Transportation Safety Board (NTSB). He served from August 1995 to June 2004.   

As a Board Member, Mr. Goglia distinguished himself in numerous areas of transportation safety. In particular, he was instrumental in raising awareness of airport safety issues, including the importance of airport crash fire and rescue operations and the dangers of wildlife at airports. He played a key role in focusing international attention on the increasing significance of aircraft maintenance in aviation accidents. He pressed, successfully, for greater integration of civilian and military safety information, becoming a featured speaker at national aviation symposiums attended by military leaders and major defense contractors. He is a leading proponent of airplane child safety seats.

Prior to becoming a Board Member, Mr. Goglia held numerous positions in the airline industry. He started as a mechanic for United Airlines and eventually joined Allegheny, which became USAir. Additionally, he was involved for more than 20 years as a union flight safety representative on accident investigation teams. There, he developed a safety program for his union, the International Association of Machinists, and was its representative for NTSB investigations. For twelve years, he operated his own aircraft service company.

Numerous prestigious groups have recognized Mr. Goglia’s contributions to aviation safety.  Aviation Week & Space Technology awarded him a coveted 2004 Laurel for his outstanding service as an NTSB Board member.  The Society of Automotive Engineers presented him with the Aerospace Chair Award for outstanding leadership in 2003 and the Marvin Whitlock Award for outstanding management accomplishment in 2002.

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