Some days I feel like Richard Clarke the fateful summer before the tragedy of 9/11, when his hair was all on fire as his warnings about the mounting threats by Al Qaeda against the U.S. fell on deaf ears. We all know how that turned out. I feel the same way about the mounting threats to maintenance: from inadequately trained technicians to insufficient oversight by operators and regulators (yes, that’s you, FAA) to the constant pressure to move aircraft as cheaply and quickly as possible. And, of course, the growing concern about the impact of fatigue on the quality of maintenance. The scientific data is beyond dispute: fatigue can and does cause mistakes, by mechanics as by everyone else.
Wherever I go these days, mechanics are tired. Those lucky enough to have kept their jobs are–on average–working longer hours and more days than ever. In part, this is because operators want to do more with less. It is cheaper for them to pay overtime than to hire more mechanics and have to pay them benefits. And mechanics who have had their pay cut from years of givebacks are eagerly taking on overtime and part-time work to maintain their standards of living–which in some cases means staying just two steps ahead of the bill collector.