Maintenance and Modifications
Gulfstream Launches In-flight Support Center
Gulfstream Aerospace has opened an in-flight support center as part of its customer support call center.

Gulfstream Aerospace has opened an in-flight support center as part of its customer support call center. The call center, which is open 24 hours a day, seven days a week, handles an average of 60,000 calls per month. 

The call center now has three flight-deck graphical flight simulators (GFS), which allow a technical specialist to induce operational and maintenance-related faults to mirror what the customer is seeing in real time in the field. FlightSafety International manufactures the devices at its Broken Arrow, Okla., facility.