Online help for aviation-job seekers
Times are tough and layoffs are widespread.

Times are tough and layoffs are widespread. Two companies are offering innovative ways to help people seeking jobs in aviation.

ServiceElements has a customer service certification program it provides free online. According to Bob Hobbi, president of the Scottsdale, Ariz.-based customer service training firm, “Differentiation is key for job seekers in what is becoming a very tight aviation market.” Unemployed aviation workers can take advantage of the program, he added, “to demonstrate to potential employers their desire and ability to impact customer satisfaction as they carry out their professional responsibilities.”

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