Maintenance and Modifications
Gulfstream promises a quick fix for AOG clients
Promising less than an hour between the telephone call and wheels up, Gulfstream announced last month that it will fly parts and, if necessary, technicians

Promising less than an hour between the telephone call and wheels up, Gulfstream announced last month that it will fly parts and, if necessary, technicians to repair warrantied aircraft that are AOG anywhere in North America and the Caribbean if “normal commercial transportation methods” cannot be used to send technical assistance or deliver urgently needed parts.

Larry Flynn, senior v-p of aircraft services for Gulfstream Aerospace, said Airborne Product Support will dispatch a dedicated Gulfstream 100 at “absolutely no charge” with the most experienced technicians and any required parts aboard to fix the problem. Pilots and maintenance personnel will be available 24/7/365, and the person who answers the telephone call has the authorization to launch the repair aircraft.