Honeywell has a full plate of projects
Honeywell has launched a review of its customer service activities in an effort aimed at streamlining the number of ways customers can reach product suppor

Honeywell has launched a review of its customer service activities in an effort aimed at streamlining the number of ways customers can reach product support phone lines.

Before the overhaul, Honeywell had no fewer than 270 different ways for customers to call for help including hot lines and toll-free numbers. Those have been consolidated into one line that uses a system known as intelligent call routing, the company said.

Loading…