Maintenance and Modifications
Wing Aviation: Building business one friend at a time
“I remember my father was going to visit the President of Turkey,” Brian Wing, president of Wing Aviation, told AIN.

“I remember my father was going to visit the President of Turkey,” Brian Wing, president of Wing Aviation, told AIN. “Our Gulfstream II was in the shop for maintenance and we were told we’d have it back in plenty of time. Well, they didn’t have a part in stock and nobody bothered to tell us until the last minute that we weren’t getting our airplane back. That’s when Frank suggested we could do it better ourselves and for less money.”

Frank Zimerman, Wing’s director of operations, said, “I can’t say we ever had a bad maintenance visit, but we never had great ones either. I always felt customer service wasn’t their number-one priority. There were scheduling glitches, missed due dates and charges we were never informed about.” The overdue GII, and Zimerman’s recommendation, led to the September 2002 opening of Wing Aviation.

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