Improving customer support
Honeywell Aerospace is giving both its own staff and its customers the tools they need to ensure consistently good product support, according to Adrian Pau

Honeywell Aerospace is giving both its own staff and its customers the tools they need to ensure consistently good product support, according to Adrian Paull, vice president of customer and product support. He explained that the goal is that regardless of how customers contact the company, they should be able to do so as simply and quickly as possible, and Honeywell’s support team should have everything they need at their finger tips to resolve issues quickly and efficiently.