U.S. Senators Call on Airlines to Issue Ticket Refunds | Aviation International News

U.S. Senators Call on Airlines to Issue Ticket Refunds

Congressional Democrats cite the airlines’ “moral responsibility” to pay back customers and repatriate U.S. citizens.

By Gregory Polek • Senior Editor

March 31, 2020

Nine U.S. Senate Democrats led by Edward Markey and Elizabeth Warren of Massachusetts and Richard Blumenthal of Connecticut on Tuesday sent a letter to each of the country’s major airlines urging them to issue full cash refunds to all customers who cancel flights during the Covid-19 crisis and to all U.S. citizens who encounter flight cancellations while stranded in countries that implemented travel restrictions. Although most U.S. airlines have taken some steps to temporarily waive coronavirus-related change and cancellation fees, travelers who cancel their flights largely have received vouchers rather than cash refunds.

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