
If I could fly privately I would. Sure, everybody says that, but after my last three commercial flight experiences, it seems the airlines are becoming less like transportation and more like a hostage situation every day.
Set to return last month from Schedulers and Dispatchers on a rainy day in California, I headed to the airport well in advance of my JetBlue redeye, figuring that with nothing better to do in a soggy San Jose, I’d check in, ditch my luggage and relax over a fine airport establishment dinner. Surprised when none of the video screens above the ticket counters displayed a JetBlue logo, I noticed a small sign perched on top of one of them stating the JetBlue counter would open three hours hence, effectively tethering me with my luggage in the check-in area until then. In the intervening 180 minutes there, I noted I was far from the only passenger inconvenienced thusly, a point I conveyed when the airline employees finally took their places behind the counter.