Industry should take lesson from Star Alliance, says Amadeus report
The airline industry should take a shared approach to customer IT systems to meet the twin challenges of increasing financial pressures and rising customer

The airline industry should take a shared approach to customer IT systems to meet the twin challenges of increasing financial pressures and rising customer expectations, according to a new report sponsored by global distribution system operator Amadeus. The two main Star Alliance partner airlines have endorsed that view with their selection of a common IT platform to support their customer transactions.

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