One of the things we talk about in the Current Topics in Aviation course I co-teach at Vaughn College of Aeronautics is how to report safety issues without being labeled a whistleblower or, worse, being fired. It’s an important issue for anyone entering a field where safety is so important and the “penalties” for being labeled a whistleblower can be high. Even the federal Whistleblower Protection Act covers only a small segment of the industry: airlines and their contractors. Some states might also have some protections for workers. But they all involve complicated and expensive legal processes to prove retaliation for whistleblowing and to recover damages. It can take years and years. So, while in some cases whistleblowing is the only way to stop an unsafe practice (and I do admire those individuals who put their jobs at risk to report safety problems), the best approach whenever possible is to find a way to raise safety issues–and get them acted upon–without being labeled a troublemaker or whistleblower.
In our course, we usually begin the conversation about how to raise safety issues “safely” after watching the excellent PBS documentary Flying Cheap, which grew from the crash of Continental Flight 3407, a commuter codeshare flight operated by Colgan Air. The Feb. 12, 2009 crash killed all 49 people on board and one person on the ground when the aircraft stalled and dived into a neighborhood just outside Buffalo, N.Y. In addition to analyzing in depth a number of safety problems with the airline that might have alerted the FAA and Colgan management to the problems that ultimately led to the crash, the documentary highlights whistleblowers at both Colgan and the FAA and the way they were treated by their respective employers. To put it simply: not well.