Safety, service and success framed nearly every session of this year’s NBAA Flight Attendants and Flight Technicians conference, held in late June in West Palm Beach, Fla. Speakers included Howie Franklin, retired U.S. Air Force Chief Master Sgt. and former head steward on Air Force One; Dr. Melissa Mallis, chief scientist, and Leigh White, president, of Alertness Solutions; Elaine Lapotosky, Jet Professionals; Debbie Pederson-Nunez, Qualcomm; Greg Ripple, Miller Johnson Law; John Isbell, trainer, FlightSafety International; Kendra St. Charles, Disaster Assistance Institute; and NBAA president Ed Bolen.
The conference opened just after USA Today released its second in a series of articles on general aviation safety, and Bolen made a point of letting attendees know that the conference was just one of the many ways that NBAA and general aviation as a whole is proactive in striving for the safest operations possible, with zero tolerance for negligence such as that posited in the USA Today articles, which he deemed sensationalist in nature.
